Support

Support Center

Tell us what you need. We'll get back soon. Get help with Photo Recovery Plus Recovery Mode, Vault Recovery, Optimize, Restore, and subscriptions.

Billing FAQ

Subscriptions and payments

Answers to the most common App Store billing questions.

How do I cancel my subscription on iPhone or iPad?

Open Settings, tap your Apple ID, then Subscriptions. Select Photo Recovery Plus and choose Cancel Subscription.

Cancel at least 24 hours before the renewal date to avoid the next charge. Your plan stays active until the end of the current billing period.

If you do not see Photo Recovery Plus, make sure you're signed in with the same Apple ID used for the purchase. You can also cancel from the App Store by opening your account and managing subscriptions.

How do I manage subscriptions on Mac?

Open the App Store, click your name, then Account Settings. Under Subscriptions, select Manage and update your plan.

How do I access my subscription on a new device?

Sign in with the same Apple ID and tap Restore Purchases inside Photo Recovery Plus.

Why was I charged before my free trial ended?

Apple may charge within 24 hours before a trial ends. To avoid a charge, cancel at least 24 hours before the end time.

Why did my subscription price change?

Prices can vary by region, taxes, or App Store updates. Apple will notify you about increases and you can cancel before renewal.

Can I share my subscription with Family Sharing?

If Family Sharing is enabled and your plan supports it, your subscription may be shared. Availability can vary by region.

How do I change my subscription plan?

In Settings > Apple ID > Subscriptions, choose Photo Recovery Plus and select a different plan if available.

Can Photo Recovery Plus issue refunds?

Refunds are handled by Apple. Request a refund through Apple's refund process.

Contact us directly

Need more help? photorecoveryplus@gmail.com

To see how we handle your data, read our Privacy Policy.

Company details

  • Legal name: Photo Recovery Plus Yazılım Danışmanlık Limited Şirketi
  • Address: Ünalan Mah. Çemen Sk. No: 48 İç Kapı No: 2, Üsküdar / İstanbul, Türkiye
  • Tax office and number: Ümraniye V.D. 7291379040
  • Email: photorecoveryplus@gmail.com

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